Return Policy
At MMIRIEGO Luxury Limited, we strive for complete satisfaction with your luxury purchase. If, for any reason, you are not entirely satisfied, we accept returns on eligible items subject to the following conditions:
1. Eligibility Window
- Items must be returned within [7] days of the delivery date.
- Returns received after this period may be accepted at our discretion for store credit only.
2. Condition of Item
- All returned items must be in their original, pristine condition, unworn, unwashed, and undamaged.
- All original tags must be attached and intact.
- Items must be returned in their original packaging, including dust bags, boxes, and protective materials.
- We reserve the right to refuse any return that shows signs of wear, alteration, or damage that does not constitute a manufacturing defect.
3. Non-Returnable Items
The following items are considered Final Sale and cannot be returned or exchanged:
- Custom or personalized orders.
- Items marked as "Final Sale" or "Non-Returnable" on the product page or invoice.
- Intimate apparel (e.g., hosiery, lingerie) and swimwear, where the hygiene seal has been removed.
4. How to Initiate a Return
- Contact our Customer Service team at ifex4sweet@yahoo.com to request a Return Authorization (RA) number.
- Clearly mark the RA number on the outside of the return package.
- The item must be shipped back using a traceable and insured shipping method. MMIRIEGO Luxury Limited is not responsible for items lost or damaged during return transit.
5. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within [7-10] business days. Shipping costs are non-refundable.